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Shipping and returns


Shipping and returns

(Bags Shipping/ Delivery information):

Bags without printing can be delivered in 2 - 3 days, express delivery time with printing is 7 - 10 Days (approx), and standard delivery time is 4 – 6 weeks (approx). We always suggest that you contact your local sales representative for more precise information on delivery. 

(Returns Policy + Terms & Conditions applicable from 01/07/2011): 

Customer must carefully check the size & style of bags mentioned in design proof provided before proceeding with full production of bags. It is always suggested that size should be measured with a measuring tape if you are unsure of the size mentioned in computersied design proof. 

Bags images & colour chart shown in website are indicative only & there could be a variation in computerised design & actual bags that are produced. Variation could be in Size, printing of logo, fabric colour. Etc. We always suggest that you should ask us to make one sample bags before proceeding with full production so there is no confusion in the end. We charge $ 35.00 for making one sample bags with your logo on it. If you do not wish to spend $ 35.00 charge then we can make one sample bags & show you its photograph. $ 35.00 charge is refundable if you place order with us. Customer acknowledges that supplier will not be held responsible for such variations. Whilst every effort will be made to make bags as close as possible to clients requirement.  

Supplier will be able to refund or exchange goods if there is visible fault in bags.  

Supplier will not be able to return goods if there is change of mind or other variations in bags that are produced as we always encourage customers to ask us to make one real bags sample before proceeding with full production.

Supplier must be notified of faulty goods within 7 days of delivery. 

Orders cannot be cancelled once order is placed unless agreed by both parties.   

Payment terms will be provided upon Quotation & also on invoice.

Non payment of invoice may incur additional fee.   

All bad debts will be forwarded to debt collection agency & there could be additional admin, debt collection, interest & recovery fee involved if such action is taken.

Although every effort is made to deliver bags in time frame quoted but there may be circumstances beyond our control which may lead to delays. Supplier will not be held responsible for any consequential loss that may arise due to such delays.